Step 1 — Choose a model or concept
Every custom memorial starts with a direction. That may be an existing catalog model used as a base, or an original concept for a fully bespoke monument. Starting from a proven design shortens timelines and reduces cost, while a fully custom concept offers maximum creative freedom for signature pieces.
Step 2 — Select size and material
Next, confirm dimensions and choose the granite. Size is often governed by cemetery regulations, so verify permitted dimensions early. Material selection — color, grain, and finish — should balance the design intent with durability requirements for the installation climate. With 40+ granite types available, this is where the memorial’s character is largely defined.
Step 3 — Finalize design and inscription
With the format and material set, the design is finalized: lettering style, artwork, relief elements, and the exact inscription. This stage should be reviewed carefully, because names, dates, and artwork are permanent once engraved. A clear, approved proof prevents costly errors later.
Step 4 — Request a quote and approve
Buyers submit a detailed quote request through the website’s quote form or contact the sales team. Pricing reflects the product, material, dimensions, order volume, and delivery terms. Once the quote is approved, the order is confirmed and enters production.
Step 5 — Production with quality control
The memorial is produced through staged manufacturing — cutting, finishing, and engraving — each checked for accuracy. This is where planning pays off: custom finishing and engraving take time, and staged quality control ensures the finished piece matches the approved design before it ships.
Step 6 — Delivery and installation
Finished monuments are packaged to prevent transit damage and shipped on an agreed timeline, with logistics coordinated for both domestic and international orders. Contact the sales team with your order details to request a status update.
Use the public catalog to compare products and the quote form to discuss custom requirements. Confirm the design, included services, delivery arrangements, and any installation responsibilities with the sales team before approving a custom order.
